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Billing & Pricing

Billing & Pricing

pricing webdock

View our billing and pricing model. How we do refunds etc.

Last updated October 3, 2025

Additional Products

pricing webdock

Get an overview of add-on products for your VPS and pricing

Last updated October 4, 2025

Managed Server Service

Custom service Information managed server

In this article we describe the boundaries of our Managed Server service

Last updated September 30, 2025

Special Offers & Trial Periods

trial webdock

Learn how you can try Webdock for free & information on special offers and promotions.

Last updated October 20, 2025

Why am I being charged VAT?

pricing webdock

This article explains the conditions which result in you being charged Value Added Tax as per EU regulations.

Last updated September 30, 2025

Custom Service Level Agreements

Custom service Information

Custom services such as, Custom SLA, configuration, software setup, debugging and much more.

Last updated October 7, 2025

Welcome to our Chatbox

Reach out to our Support Team or chat with our AI Assistant for quick and accurate answers.

The Webdock AI Assistant is good for...

Quick and accurate answers based on our documentation.
Helping you choose the right Server Profile and Software.
Helping with basic troubleshooting which does not require account access.

Chatting with Support is good for...

Getting hands-on fixes and support from a real human.
Fixing billing issues, network issues and problems with your server.
Reporting crashes or otherwise unexpected behavior.