Upgrading or Downgrading your Server, RAM, Disk, CPU or Network Speed

You can upgrade or downgrade your server yourself instantly - and without downtime - in the Webdock Control Panel. Simply click on the main menu for your server and click on the Up/Downgrade menu item. This will take you to the Change Hardware Profile wizard where you can change your server profile in a snap.

To upgrade just a single component like RAM, Disk, CPU or Network Speed and build your own server profile, please use the Custom Profile feature.

Additional / Reserved IP Addresses

All profiles come with a /124 IPv6 range which should be enough for most purposes. If you require more IPv4 addresses for your instance however, you can order these from Webdock Support. We do not set any upper limit on the number of IPv4 addresses you can order, as long as you conform to RIPE / ARIN guidelines.

• 1x Additional IPv4 address is €1.75 /Month

You can reserve an IP address (e.g. if you archive a server and want to keep the associated IP for later use.

• 1x Reserved IPv4 address is €1.75 /Month

Additional NIC with public IP

You can add additional NICs to your server with one or more public facing IPs. The pricing for this is €0 in setup, but you have to pay for the number of IPv4 addresses you want assigned and for the port speed you want assigned. Please see pricing on these above.

Private Network

Webdock can set up a completely private /24 subnet within a single region for your VPS servers. Once the private subnet has been set up, it has to be activated for each server where you want the private network to be available. Please specify which servers in your account should be able to access the private net when you order this service.

•  €20 One-Off Setup Fee per Private Network

In the future if you create new VPS servers which should be able to access this subnet you need to write Webdock support so we can activate it for you. Your VPS servers will be able to claim any IP address on the private /24 and you will also receive a matching private IPv6 range.

We no longer offer Private Network setup. We are revamping our network architecture and we hope to offer a self-managed private Vlan option in the future, once our architecture redesign is complete (sometime 2024 we hope). In the meantime, we recommend you use something like Tailscale - see our guide here - or set up proper firewalling and encryption of your server-to-server communications which will essentially enable the same using your public IP addresses. You can take this guide as a reference.

Network Traffic Overage

If you are on a profile that has limited transfer /month we will charge you as follows:

• € 2.50 /TB transfer

Overage charges are settled automatically once you hit pre-set increments of 100GB of overage or on the 1st of each month, whichever comes first.

We will not throttle or limit the port speed of your connection.

You can keep an eye on total traffic usage in your Webdock dashboard. If you go near or over your allowance you will receive an alert by email.

Additional Archived Servers

Archived Servers are servers which are put in cold storage and which you do not have to pay for. All Webdock accounts come with 3 archived server slots included free of charge. Archived servers are kept indefinitely untill the day you need them. There is no restriction on the disk image size of your archived server. If you need more than the included 3 archived server slots in your account, the current rate is

•  €2 /Additional Archived Server /Month 

You pay for your additional archived server slot(s) whether you decide to use them or not.

Custom Service Level Agreements (SLA)

Please refer to our dedicated page for information on pricing and SLA terms.