You can cancel the server. That prevents any further billing. For refund, please contact Webdock Support. We’ll see what we can do.
If you pre-paid for Service Credits these are non refundable other than to your Webdock account credit, as is stated on all the screens you went through when you made the payment as well as in our Terms and Conditions .
For more information, please see our information page on Billing & Pricing .